How do I view automated SIA (Service Intensity Add-On) Adjustments?

Any previously billed invoice that meets the SIA adjustment criteria will have an automated SIA adjustment processed. The adjustment will show on the Invoice, AR Transactions tab. You can see the adjustment using the following path:

  • A/R Menu
  • Find/Select a billed invoice
  • Select the AR Transactions tab

You will see the adjustment listed as follows:

  • Payer
  • Amount
  • Transaction Type: Sales Adjustment
  • Sub-Category: Post-Billing Adjustment
  • Additional Description: Service Intensity Add-On
  • Transaction Date